Terms of Service
Last updated: [DATE]
Our services
SolveItMate provides home and small-business technology support, including remote sessions and in-person visits, as described on our Services and Pricing pages.
Pricing & payment
Prices are a guide only and may vary depending on the complexity of the job. You'll always be told the price before any work begins. Payment is due on completion of a job unless otherwise agreed in writing.
Cancellations
Please give at least 24 hours' notice to reschedule or cancel a booked visit where possible, so we can offer the slot to another customer.
Limitation of liability
We take care with every job, but technology can be unpredictable. We are not liable for pre-existing hardware or software faults, or data loss, except where caused by our negligence. We recommend backing up important data before any visit where practical.
Changes to these terms
We may update these terms from time to time. Continued use of our services after an update means you accept the revised terms.
Contact us
Questions about these terms? Email solveitmate@gmail.com or call 0495 001 149.